The Once Human development team has never been shy about admitting that their game occasionally behaves like a caffeinated squirrel in a room full of mouse traps. So when the community started yelping about everything from stuck sign-ins to unusable bonsai bamboo, the devs rolled up their sleeves, grabbed a virtual mop, and got to work. In a recent announcement that reads less like a dry patch note and more like a heartfelt apology letter written by someone who genuinely cares, the team outlined how players can report issues, then rattled off a dozen fixes that should make life in Nalcott a little less chaotic.

First, the housekeeping. If a player finds themselves staring at a bug that refuses to die, they have options. On PC, a quick tap of ESC brings up Support & Feedback, where the "Submit Suggestion" button awaits like a patient therapist. Mobile users can navigate to the map's left-side menu, find the headphone icon at the bottom right, hit Suggestions, and then Submit Suggestion. And for those who are offline—perhaps because the game crashed again—there's always the official email: [email protected]. The team promises to investigate as soon as humanly possible. Or, as soon as Once Humanly possible. Either way.

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Now, the meat and potatoes. The devs have been gathering community feedback like a dragon hoarding gold, and they've actively addressed concerns. Here's what changed:

  • Animal spawn points in the "Phantasmal Deviant" Pollution Zone got a fresh coat of paint. New spawn locations mean fewer lonely hunting trips and more critters to shoot, tame, or awkwardly run away from.

  • Negative Whims have been toned down. Their trigger frequency is reduced, and—get this—any negative Whim that damages the player will be directly removed when they are critically injured. So if a player is about to die, the game stops kicking them in the shins. How generous.

  • Animation glitch on the Lightforge Loot Crate: Sacred Carnage Main Interface? Fixed. The female character no longer bends like a pretzel in a wind tunnel.

  • Doctor Raven's Mutagen in the "Deviation: Survive, Capture, Preserve" scenario now appears correctly on the Merge screen. This fix requires an in-game resource update and a fresh sign-in. The team asks for patience; the mutagen isn't going to merge itself.

  • Fire Rate issues for weapons like the PDW90 have been corrected. No more shooting peas at the speed of a confused sloth.

  • Matchmaking into the "Fortune Sprint" event should now work. Players can actually race toward fortune instead of staring at a spinning wheel of despair.

  • Custom Server sign-in no longer traps some players in an infinite loop of nothingness. The team fixed a stuck issue that made logging in feel like waiting for a dial-up modem to connect to the moon.

  • Profile card crashes related to "Deviation: Survive, Capture, Preserve" have been squashed. Tapping the card won't send the game into a digital coma anymore.

  • Bonsai Bamboo can finally be used. If a player already obtained the formula, they can use it directly from their backpack. The bamboo has been freed from its invisible prison. Rejoice.

  • Battle Pass S1 return pack "Spider Hunter · Premium Pack" now has a clearer prompt message for purchase conditions. Because nobody likes buying something only to realize they needed a secret handshake first.

  • Feast Master event had a crafting screen that displayed ingredient quantities incorrectly. Fixed. Now players can cook without wondering why the recipe calls for three tomatoes and a negative onion.

  • Sign-in hang at "Retrieving character data (1/7)" has been fixed. Some players experienced a long period of no response. The team has apparently taught the server to stop daydreaming.

The Once Human Development Team signs off with a simple message: they hear the community, and they're on it. In a world where game updates often feel like a gamble, this level of transparency and responsiveness is refreshing. So the next time a Whim decides to be a jerk, or a spider hunter pack confuses a wallet, players can rest easy. The devs are watching, fixing, and probably muttering under their breath. But at least the bamboo works now. And in 2026, that's the kind of small victory that keeps survivors sane.